A: There are a few reasons your carpet might leave a slight odour after being professionally cleaned. The main reason is the excess moisture from the carpet, which is wet and still drying. Another reason could be due to the type of cleaning solution that was used to clean your carpets. Although not unpleasant, the smell usually disappears after a few hours when the carpet has completely dried.
A: You should allow 6 to 12 hours for your carpet to completely dry after steam cleaning, or overnight for best results. The drying time usually also depends on the carpet type and room size. To speed up the drying process, open the doors and leave all windows open to increase and circulate airflow. A fan also works well for this. If you have a dehumidifier, leave that running for a few hours to collect excess moisture from the air and speed up the drying process.
A: This depends on the number of rooms needing cleaning and the carpet type. The cleaning process can take longer if carpets are heavily soiled or stained and require additional treatments to remove them. Your carpet technician will advise on the cleaning time during your consultation to give you a better idea.
A: We recommend having your carpets cleaned every 6 to 12 months to help extend their overall lifespan. This helps to remove any trapped dirt, bacteria, stains and germs within the carpet fibres. Heavy foot traffic areas in your home might also require a professional clean every 6 to 12 months to keep the carpets looking fresh and beautiful. Homes with children or pets should consider a professional clean every 4 to 6 months to keep carpets pristine. Generally, it’s a good idea to watch for any visible signs such as stains, unpleasant smells or increased dust, which are good indicators that it’s time for a deep carpet clean.
