Professional carpet cleaning in Auckland uses hot water extraction (steam cleaning): pressurised hot water and steam are injected deep into the carpet pile, then extracted along with embedded dirt, allergens, bacteria and stains using industrial vacuum equipment. It’s the method recommended by major carpet manufacturers, including the New Zealand Wool Board.
Our service is endorsed by NZ property managers, insurance reinstatement firms, care homes, hotels, and residential clients across Auckland.
Every clean follows a methodical process — pre-inspection, pre-treatment, hospital-grade steam extraction, and sanitisation.
The method we use to clean and spot treat carpets is deep steam cleaning with biodegradable solutions — effective and safe for your family and your carpet.
Typical clean time for a standard home
Full drying time (walkable within hours)
Experience cleaning Auckland homes
Certified technicians, wool-safe methods
Steam cleaning is the most preferred method of carpet cleaning. Steam cleaning is a process whereby steam and hot water are pumped into the pile of the carpet under high pressure. At the same time, a strong suction vacuum system extracts this with the residue dirt out. This method is beneficial as it removes deeply lodged allergens and dirt.
It is recommended by major carpet manufacturers, including the New Zealand Wool Board, and suits most types of carpets.
As one of the most experienced carpet cleaners in Auckland, we follow professional industry standards for all our cleaning services–from pre-inspecting and pre-spraying to deep steam cleaning and sanitisation. We complete our streamlined carpet cleaning care approach in ten steps.
Inspect
We inspect your carpeted areas and ensure we understand your requirements.
Pre-treat
Your carpet is then pretreated with sustainable industry standard products to assist in removing traffic soiling or specific stains.
Quality Control Checking
This involves inspecting all areas and assessing the standard of the treatment results.
Sanitisation
Our hospital-grade sanitisation ensures your rug is returned odour-free, clean, fresh, virus and bacteria-free.
Evaluation
We evaluate the carpet substrate, type, condition and manufacturer’s instructions, noting odour, indentations and stains, including biohazards. A treatment plan is then drawn up to target your requirements.
Steam Cleaning & Stain Treatment
We then use specialised machinery to deep steam clean, utilising our technical know-how and specific stain treatment products to remove all soiling and stains. This process may be repeated over several days for deep-down stains and soiling.
Protection & Deodorizing
If required, we can provide a protective layer at an additional cost. We also offer deodorising to clients who would like a fresh scent to their carpets.
Follow Up
We liaise with you post-cleaning to review the job with you, ensuring all health, safety and drying instructions have been properly outlined.
We understand that you require targeted solutions for specific carpet concerns. We work closely with you to pinpoint your custom requirements and deliver a detailed quote outlining all costs involved. Factors that contribute to the overall cost can include the number of rooms, size of the area, type of service and the condition of your existing carpets.
Get in touch with our team now to enquire about accurate pricing for your carpet cleaning service today. If your carpet needs more than a clean, our carpet repairs Auckland team handles everything from restretching to patch repairs.
Hospital grade bacteria and virus sanitisation.
We focus on sustainability, eco-friendly alternatives and utilise biodegradable solutions and low allergen options.
Auckland’s leading premier carpet repair and cleaning company.
Rated highly and endorsed by our residential and commercial clients.
Pricing depends on several factors, the number of rooms, the size of each area, the carpet type, and its current condition. Heavily soiled carpets or those requiring stain treatment may cost more than a standard maintenance clean. We provide free, detailed quotes tailored to your specific situation so there are no surprises. Get in touch and we’ll work out exactly what your job needs.
EXCELLENT Based on 99 reviews Posted on Google Juan XinTrustindex verifies that the original source of the review is Google. Prompt response to enquiry, very professional and detailed advice and quote.Posted on Google Mark DizonTrustindex verifies that the original source of the review is Google. Our property management company has hired Lorne Frost and his team for several years. They have helped us with many jobs, big and small. They even came up with a simple solution to a flat iron burn on the carpet in the middle of the lounge. Highly recommended!Posted on Google The GTrustindex verifies that the original source of the review is Google. We dealt with Lorne! He is prompt, professional, and provided a clear and thorough carpet assessment — highly recommended.Posted on Google eileen robinson-piperTrustindex verifies that the original source of the review is Google. Very impressed with the carpet clean. Carpet Surgeon worked on difficult stains until they reached a successful outcome. Will definitely use them again . Thank you!Posted on Google Janene HoughtonTrustindex verifies that the original source of the review is Google. This is the second time we use this company and once again have found the service to be friendly, timely, efficient and cost effective. Very happy to recommendPosted on Google Krysta HoaniTrustindex verifies that the original source of the review is Google. Great service and outstanding work completed by the team at Carpet Surgeon! :-)Posted on Google Pam LugtonTrustindex verifies that the original source of the review is Google. Carpet surgeons were very efficient & managed to patch my stained carpet seamlessly . I am very happy with their service & result .