100 Google reviews
In Auckland carpet
Certified drying
Trusted & approved
Owned & operated
We check the fabric type and test a hidden spot before any cleaning starts.
Enough water to lift dirt and allergens, not so much the piece takes days to dry or risks shrinking.
Pet hair oils, food marks and general soiling get treated individually where a generic spray falls short.
Velvet and other directional-pile fabrics are cleaned with the nap, not against it, to avoid crushing or watermarking.
Pet smell and general staleness treated at the source, not just perfumed over.
Airflow managed so the piece is back in use as quickly as the fabric safely allows.
Hospital grade bacteria and virus sanitisation.
We focus on sustainability, eco-friendly alternatives and utilise biodegradable solutions and low allergen options.
Auckland’s leading premier carpet repair and cleaning company.
Rated highly and endorsed by our residential and commercial clients.
Tell us what you need cleaned and we'll book a technician.
We check the fabric type and test colourfastness on a hidden area first.
Stains and heavily soiled areas get individual attention before the main clean.
Low-moisture hot water extraction lifts embedded dirt without over-wetting the fabric.
Nap and pile are groomed back into place on fabrics like velvet where direction matters.
Airflow speeds drying so the piece is safely back in use.
Not with the low-moisture method we use. Shrinkage is usually a risk of over-wetting delicate or natural fibres, which is exactly why we test the fabric and control moisture carefully.
Yes, though it takes a different technique to a standard sofa. Cleaning and grooming with the nap, not against it, is what keeps velvet looking even afterwards.
Always. A hidden spot is tested first on every fabric piece, since some dyes and blends react differently to moisture and cleaning agents.
In most cases, yes. These build up on armrests and headrests especially, and they need targeted treatment rather than a single all-purpose clean.
It depends on the piece, the fabric type and how soiled it is, so we quote after finding out what you’re working with.
EXCELLENT Based on 99 reviews Posted on Google Juan XinTrustindex verifies that the original source of the review is Google. Prompt response to enquiry, very professional and detailed advice and quote.Posted on Google Mark DizonTrustindex verifies that the original source of the review is Google. Our property management company has hired Lorne Frost and his team for several years. They have helped us with many jobs, big and small. They even came up with a simple solution to a flat iron burn on the carpet in the middle of the lounge. Highly recommended!Posted on Google The GTrustindex verifies that the original source of the review is Google. We dealt with Lorne! He is prompt, professional, and provided a clear and thorough carpet assessment — highly recommended.Posted on Google eileen robinson-piperTrustindex verifies that the original source of the review is Google. Very impressed with the carpet clean. Carpet Surgeon worked on difficult stains until they reached a successful outcome. Will definitely use them again . Thank you!Posted on Google Janene HoughtonTrustindex verifies that the original source of the review is Google. This is the second time we use this company and once again have found the service to be friendly, timely, efficient and cost effective. Very happy to recommendPosted on Google Krysta HoaniTrustindex verifies that the original source of the review is Google. Great service and outstanding work completed by the team at Carpet Surgeon! :-)Posted on Google Pam LugtonTrustindex verifies that the original source of the review is Google. Carpet surgeons were very efficient & managed to patch my stained carpet seamlessly . I am very happy with their service & result .