Leather is skin, not fabric, and it needs cleaning and conditioning, not a carpet shampoo. We treat it the right way for the finish you actually have.
100 Google reviews
In Auckland carpet
Certified drying
Trusted & approved
Owned & operated
Carpet patch repair replaces just the damaged section of carpet, whether that’s a burn mark, a tear, pet damage or a stain that couldn’t be removed, using a matching offcut cut from an inconspicuous area like a wardrobe floor or the back of a closet. The damaged section is cut out cleanly and the replacement patch is fitted in, matching the pile direction and pattern so the join sits as flush and invisible as possible. It’s a far more cost-effective fix than replacing an entire room, provided a suitable offcut or matching remnant is available.
We identify whether it's aniline, semi-aniline or pigmented leather before choosing a product, since the wrong one can strip or discolour the surface.
Lifts body oils, dust and general grime without stripping the leather's own protective finish.
Denim dye transfer, ink and general marks are treated specifically, not just scrubbed at.
A leather-safe conditioner replaces the oils cleaning removes, which is what actually prevents cracking over time.
Deodorising that's safe on leather, unlike many fabric sprays.
We'll tell you how to keep it looking right between cleans, including keeping it away from direct heat and sun.
Hospital grade bacteria and virus sanitisation.
We focus on sustainability, eco-friendly alternatives and utilise biodegradable solutions and low allergen options.
Auckland’s leading premier carpet repair and cleaning company.
Rated highly and endorsed by our residential and commercial clients.
Tell us about the piece and we'll book a technician.
We check the leather type and condition and flag anything, like existing cracking, that changes the approach.
pH-balanced cleaner lifts dirt and oils without stripping the leather's finish.
Specific marks like colour transfer or ink get targeted attention.
A leather conditioner replaces natural oils and helps prevent future cracking.
We check the leather looks and feels right before we call it done.
Yes, that’s the main risk with DIY cleaning. We follow every clean with a leather-safe conditioner that replaces the oils a cleaner lifts out, which is what stops leather cracking over time.
In most cases, yes. It’s one of the most common marks we see on lighter leather and it responds well to the right product, though very old, set-in transfer can take more than one treatment.
No. Suede needs a completely different, dry-friendly approach, and faux leather (PU or vinyl) is more forgiving but still shouldn’t be treated like fabric. We match the method to the actual material.
Cleaning and conditioning can improve the feel and slow further cracking, but it won’t reverse existing splits in aged leather. We’ll give you an honest read on what’s achievable.
It depends on the piece size and condition, so we quote after finding out what you’re working with.
A clean and condition makes more difference than most people expect. Call us for an honest look.
EXCELLENT Based on 101 reviews Posted on Google Sam WestTrustindex verifies that the original source of the review is Google. Amazing service. The improvement in my second floor creaks is great. House feels a lot more solid. Thank you!!Posted on Google Suzanne TakiwaTrustindex verifies that the original source of the review is Google. Carpet Surgeon were able to fit me in for an end of tenancy clean the next day! The contractor turned up on time, did a marvellous job and was out of there with no fuss or bother. I appreciated the speed and quality...one less hassle when you're moving out of town. Highly recommend!Posted on Google Mike NouataTrustindex verifies that the original source of the review is Google. 2nd time we used Carpet Surgeon and again we had a brilliant experience. They were able to respond quickly to an urgent job. Carpeted area in our cottage now looks amazing. Very impressed with both the quality and the price. Thanks to Lorne and the team. Will definitely be using again👍Posted on Google Miriam TerveenTrustindex verifies that the original source of the review is Google. Carpet Surgeon are absolutely amazing! Slotted me in quickly for a small job - best service - highly recommend !!Posted on Google Juan XinTrustindex verifies that the original source of the review is Google. Prompt response to enquiry, very professional and detailed advice and quote.Posted on Google Mark DizonTrustindex verifies that the original source of the review is Google. Our property management company has hired Lorne Frost and his team for several years. They have helped us with many jobs, big and small. They even came up with a simple solution to a flat iron burn on the carpet in the middle of the lounge. Highly recommended!Posted on Google The GTrustindex verifies that the original source of the review is Google. We dealt with Lorne! He is prompt, professional, and provided a clear and thorough carpet assessment — highly recommended.Posted on Google eileen robinson-piperTrustindex verifies that the original source of the review is Google. Very impressed with the carpet clean. Carpet Surgeon worked on difficult stains until they reached a successful outcome. Will definitely use them again . Thank you!Posted on Google Janene HoughtonTrustindex verifies that the original source of the review is Google. This is the second time we use this company and once again have found the service to be friendly, timely, efficient and cost effective. Very happy to recommend